page useful contacts The level of medical care in the Czech Republic is very high. Our country’s healthcare system is considered one of the best in the EU. Healthcare in the Czech Republic is provided by both public and private medical facilities, including emergency rooms in hospitals, which are open 24 hours a day. In case of a sudden serious illness or accident anywhere in the Czech Republic, dial 112 to connect with the EU emergency line. Of course, we will be happy to advise you on contacting medical assistance. page tourist information centers Need to find your way around Prague, book a sightseeing tour, or buy tickets to cultural events? Stop by one of our information centres. We can provide you with tourist information or arrange a variety of high-quality tourist services. You can also take home original limited-edition gifts from our Prague creators, available to purchase at the information centres located downtown. Or maybe just stop by and let us know how you like Prague… page customer hotline Need advice or help? Call our Prague City Tourism customer service line. Our experienced operators offer quick and friendly advice on what’s happening in Prague, whether you are a resident looking for information about local events or services or a tourist in need of tips on the best places to visit. We’re here for you every weekday from 9:00 to 17:00 at +420 221 714 714 or by email at tourinfo@prague.eu. page concierge We offer personalized special services, including concierge service, for special visits by foreign delegations or VIPs. These services are provided exclusively to our priority business and institutional partners. page Prague Visitor Pass Embark on an adventurous quest for more than 70 experiences and take advantage of free admission or special discounts. The Prague Visitor Pass (PVP) is the only tourist card that allows you to visit unique historical monuments, museums, and galleries. You can also use it for guided city tours, a Vltava River cruise, and unlimited use of public transport throughout Prague, including transportation to and from the airport. We’ve included the most famous Prague sights in the list of attractions you can visit with the card, and we’re constantly adding more. Be inspired by our selection – after all, Prague isn’t just Charles Bridge or Prague Castle! page official guides Since 1958, we have provided official guide services for domestic and foreign visitors to Prague. In addition to the extensive program for incoming foreign visitors, we also organize an educational program for Prague residents and enthusiasts within the Prague Local Studies, Experience Prague, and Prague University for Everyone programs. We are the official certification authority for guide licensing, providing service for guides, the commercial sector, and institutions. We are committed to the sustainable development of tourism in our metropolis. We ensure that Prague and its exploration remain an enduring source of fascination. We are the living Pragensia viva! page transport What’s the best way to navigate Prague’s public transport system? Where can I buy tickets? And how can I get to the airport? Prague boasts one of the world’s finest public transportation systems, and the city’s compact size allows for quick travel from one end to the other. Read our selection of proven tips. page parking Do you know where to park in Prague? We’ll help you! Our city boasts a well-structured parking system, even offering the option to extend parking remotely via a mobile app. To help you navigate the various parking options, we have prepared the following overview for your convenience.