practical information page useful contacts The level of medical care in the Czech Republic is very high. Our country’s healthcare system is considered one of the best in the EU. Healthcare in the Czech Republic is provided by both public and private medical facilities, including emergency rooms in hospitals, which are open 24 hours a day. In case of a sudden serious illness or accident anywhere in the Czech Republic, dial 112 to connect with the EU emergency line. Of course, we will be happy to advise you on contacting medical assistance. page facts & figures The city’s millennial history has created a unique phenomenon worth travelling to see. Moreover, the high quality of life and breathtaking sights are a rare combination found in few places in the world. Prague is undoubtedly one of them, and it excels both in its unique cultural heritage and in the quality of life indicators of its current inhabitants. Come and experience the Prague’s ‘best of’ for yourself. page Current Measures page sustainable prague If you want to enjoy your visit to Prague sustainably and minimize your impact on the environment and the lives of Prague residents, here are some tips for you. It’s easy to get around Prague. We therefore recommend using public transport, which is one of the best in the world. It also includes our eco-tourist tram No. 42, with a ticket valid for the whole day, so you can get on and off as you please. You can support local creators by buying one of the unique souvenirs you can find in the Old Town Hall gift shop or our e-shop. Our local official guides also offer slow walks off the beaten track, where you can meet locals, for example, in courtyards, in our city’s hidden gems, or in community gardens. page accessible prague We want you to feel comfortable in Prague, even if your disability makes your life more difficult. That is why we have put together tips for you on accommodation, accessible monuments, gardens, cultural objects, gastronomy and shopping, and practical information on how to get around Prague. Our guides will also be happy to tailor an itinerary you will enjoy. Prague is a thousand-year-old city, so it is impossible to make all the monuments accessible. But there are enough of them to enjoy Prague to the fullest. We look forward to seeing you. page enjoy respect prague Welcome to Prague, one of the most beautiful cities in the world and a UNESCO World Heritage Site. We’re delighted that you have chosen to visit our metropolis and we’ll do everything we can to make you feel at home. And yet, the people of Prague are the real soul of the city and help to create its unique atmosphere. Therefore, we trust you will follow the ten rules that will allow you to enjoy your visit to Prague with respect for its residents. This is what the idea of slow tourism is all about – prioritising a deeper individualised experience over a fleeting unified experience. We have prepared ten recommendations to help you preserve the exceptional value of Prague, whose foundations are anchored eleven centuries deep and whose towers touch the stars. Thank you for treating the Mother of Cities as you would treat your own mum. official tourist information page prague visitor centres Need to find your way around Prague, book a sightseeing tour, or buy tickets to cultural events? Stop by one of our visitor centres. We can provide you with tourist information or arrange a variety of high-quality tourist services. You can also take home original limited-edition gifts from our Prague creators, available to purchase at the information centres located downtown. Or maybe just stop by and let us know how you like Prague… page customer hotline Need advice or help? Call our Prague City Tourism customer service line. Our experienced operators offer quick and friendly advice on what’s happening in Prague, whether you are a resident looking for information about local events or services or a tourist in need of tips on the best places to visit. We’re here for you every weekday from 9:00 to 17:00 at +420 221 714 714 or by email at tourinfo@prague.eu. page exclusive experience Let Prague show you its unique face. Discover it from a perspective only accessible to those who desire authenticity and exclusivity. Forget the crowds and tourist clichés. Join us on a journey to hidden corners that tingle with the spirit of history, art and bohemian elegance. Experience the unique feeling of unlocking doors to places unseen by the average visitor. page Prague Visitor Pass Embark on an adventurous quest for more than 70 experiences and take advantage of free admission or special discounts. The Prague Visitor Pass is the only official city card that allows you to visit unique historical monuments, museums, and galleries. You can also use it for guided city tours, a Vltava River cruise, and unlimited use of public transport throughout Prague, including transportation to and from the airport. We’ve included the most famous Prague sights in the list of attractions you can visit with the card, and we’re constantly adding more. Be inspired by our selection – after all, Prague isn’t just Charles Bridge or Prague Castle! page official guides Since 1958, we have provided official guide services for domestic and foreign visitors to Prague. In addition to a varied program for visiting foreign clients, we offer an educational program for Prague residents and lovers of Prague through the programs Pražské vlastivědy (Prague History), Zažij Prahu (Experience Prague), and Pražské univerzity pro každého (Prague University for All). We are the official certification authority for guide licensing, providing services for guides, the commercial sector, and institutions. We are committed to the sustainable development of tourism in our metropolis. We ensure that Prague and its exploration remain a living phenomenon. We are Pragensia viva! transport page arriving in prague The Czech capital can be reached by all means of transport except ocean liner. International buses and comfortable trains provide regular connections on many European routes. The airport can comfortably handle more than 15 million passengers a year. page public transport Prague’s extensive public transport network is rated as one of Europe’s best and most reliable. Thanks to public transport, you can reach even the most remote corners of the metropolis quickly and easily. page getting around If you prefer individual transport, try the increasingly popular bike sharing – shared bikes and scooters. It’s practical, fast – and environmentally friendly. If a taxi better suits your needs, we recommend reading a few good tips before your ride. page parking Do you know where to park in Prague? We’ll help you! Our city boasts a well-structured parking system, even offering the option to extend parking remotely via a mobile app. To help you navigate the various parking options, we have prepared the following overview for your convenience.